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How your borrowers apply using your application link (White Label partners)

Guide for White Label partners on how borrowers apply using the partner application link

Written by Nathan at New Silver

This is the borrower-led path: you share your dedicated application link and the borrower completes the application themselves on your branded site. It is separate from the Manual Application, where you create and price the loan for them.

Sharing your link

On any partner portal page, click Loan App Link in the header. A panel titled "Your borrower application link" opens with your borrower-site link and a Copy button. Share that link with your prospective borrower. Anyone who applies through it becomes your borrower and receives all loan communications branded to your company.

Unlike a manual loan, a borrower-led loan has no Partner only / Sent to borrower state. The borrower drives the application from the start and receives all communications directly, so the Send to Borrower action does not apply. You can still open the loan from your Loans list to submit the file, upload documents, and view the loan's document folder.

What the borrower does

The borrower moves through the application wizard on your branded site:

  1. Select loan type — Fix and Flip, Ground Up, or Rent (DSCR).

  2. Property address — the subject property, or they can indicate they don't have one yet and just want to see options.

  3. Personal information — identity, contact details, and their investing experience.

  4. Property information — property details and the deal's financial inputs (purchase price, budget, ARV, etc.). Ineligible deals (commercial/mixed use, 5+ units, manufactured/mobile homes, amounts outside limits) are blocked with a message.

  5. Preliminary terms / rate selection — the borrower reviews their preliminary terms and, for Rent, selects a rate option. Terms shown at this stage are based on the information they entered. No credit is pulled at this point.

  6. Appraisal payment — the borrower pays the appraisal fee by card. This triggers the soft credit pull, property valuation, and the appraisal order. If terms change after the real score comes back, the borrower receives an updated term sheet.

  7. Company information — entity name (or "no entity yet"), available liquidity, and the felony disclosure.

  8. Document upload — the borrower uploads appraisal documents (e.g. purchase contract, rehab or construction budget, plans) and underwriting documents. You can upload on their behalf at any time via Upload Docs in your Loans list.

  9. Term sheet — the borrower reviews and e-signs the term sheet.

From there the loan enters New Silver's standard underwriting process: an underwriter reviews the file and documents, the loan is approved, funded, and moves into servicing.

Submitting the file

As with a manual loan, you can move a borrower-led loan forward yourself by expanding it in your Loans list and clicking Submit File. A confirmation modal appears; confirm to submit and New Silver begins the appraisal process. The one difference from a manual loan is that the appraisal invoice goes straight to the borrower — there is no Borrower / Self payer choice on borrower-led loans since the borrower pays in their own portal.

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